Preparing the homecoming in advance reduces decisions made under pressure. The chair can be useful for standing up, resting and assistance, but it must respect the permitted load, joint restrictions, aids already prescribed and the goals of the discharge plan.
Involving the person and the caregiver right from the hospital makes it possible to know who will use the controls, which room will be chosen and which steps require training. AHRQ recommends including the patient and family as partners in the discharge process.
Organising Sollevita within the first week means distinguishing what must be decided before delivery from what can be adjusted after a real trial. Measurements, route and compatibility cannot wait; comfort preferences can be refined calmly.
In brief
- The discharge letter and the list of aids come before configuring the chair.
- The preceding 72 hours are for measuring doors, bed, table, power socket and space for caregivers or patient lifts.
- Homecoming day calls for a simple position, familiar controls and a fallback plan if the person is more tired than expected.
- The first week is for recording tolerance, activities, requests for help and technical problems.
- Sollevita does not replace the rehabilitation plan: it supports home activities when function and environment are consistent.
Before discharge: gather information, not just a date
Asking what life at home will be like helps translate clinical guidance into activities. It is important to know whether the person can bear weight on their limbs, which movements to avoid, how long they can stay seated and who needs to be present.
Identifying the main caregiver and a backup person avoids training someone who will not be available. AHRQ points out that you should not assume the family member present in hospital is the one who will provide care at home.
Listing the aids already prescribed prevents overlaps or incompatibilities. A walker, wheelchair, patient lift, seat riser, bed rails and specialist cushions must be considered together with the chair.
Asking who to contact for clinical questions and who for technical problems separates the two paths. Pain, swelling or worsening should not be directed to the chair’s service; a cable or a motor should not be handled by the ward.
72 hours before: measure and clear the space
Measuring the narrowest door, the turns and the lift makes it possible to plan delivery and assembly. Modularity makes transport easier but does not remove the physical limits of the home.
Measuring the bed height, the space at the side and the route to the bathroom or the table clarifies whether the stretcher function, the trolley or the lateral transfer are actually usable.
Checking the socket and the charging point avoids cables in walkways. The battery offers freedom, but it must have a charging routine and does not justify a placement without room to manoeuvre.
Clearing loose rugs, side tables and objects under the chair reduces obstacles. The room should stay homely, but the essential routes must be clear.
Timed checklist from homecoming to the first week
Using a checklist with precise timing makes responsibilities visible. Each phase has different goals and should not be compressed into delivery day.
| When | Task to complete | Data or document | Responsible |
|---|---|---|---|
| 72 hours before | Confirm restrictions, aids and caregivers | Discharge letter, list of devices | Family + discharge team |
| 48 hours before | Measure room and routes | Photos with tape measure, floor plan, bed height | Family point of contact |
| 24 hours before | Prepare space, socket and fallback plan | Clear area, contacts, temporary seat | Family/carer |
| Homecoming day | Use a simple configuration and try the controls | Basic sequence, manual, support numbers | Technician + users |
| First 24 hours | Observe tolerance and requests for help | Short diary of position and activity | Caregiver |
| First week | Adjust routine and ask for clarifications | Questions, photos, any faults | Family + professionals |
| 7–14 days | Reassess goals and compatibility | Report of the week | Team involved |
Homecoming day: reduce complexity
Welcoming the person with the chair in a simple position avoids teaching every function during tiredness and disorientation. Sitting down, standing up and returning to the neutral position take priority.
Simulating only the immediate activities makes training useful. If the first goal is to rest and stand up, the table and the reclined position can be explored later.
Confirming that the caregiver knows how to stop every movement is essential. The handset must be within reach and the main buttons recognisable.
Keeping an alternative station available protects against tiredness, delayed delivery or lack of tolerance. Coming home should not depend on a single object.
First week: observe real life
Recording when the person uses the chair shows whether the chosen placement is correct. A chair far from the family may be avoided even when it is technically suitable.
Noting standing up, resting, meals and transfers makes it possible to understand which functions are used and which remain unnecessary. Later advice should start from this data.
Observing pain, swelling, dizziness, redness or new difficulties calls for the appropriate healthcare contact. Adjustments should not become an attempt to treat symptoms.
Reporting noises, cables, battery or irregular movements to the technical service avoids improvised interventions. Useful information includes the model, the movement involved and what happened beforehand.
Functions to link to the guidance received
Using the stand-up lift makes sense when the person can take part and the movement is compatible with restrictions and supports. After orthopaedic surgery, angles and load must follow the guidance received.
Using the 180° bed can offer a rest without going straight back to the bedroom, but it does not replace the bed and should not be chosen to get around a clinical plan.
Using the vertical lift can help the caregiver or alignment with the bed. The function should be tried together with the other aid when the transfer is complex.
Using the trolley can reduce an indoor move. The person must not get on or off while the chair is on its wheels and the route must be suitable.
First-party case: a homecoming prepared with photos and a video call
Receiving the floor plan of the home and four photographs allows the La Castellana team to check delivery, the side of the bed, the table and the socket before arrival. Images do not replace an on-site visit when space is critical.
Comparing the discharge letter with the planned routine avoids proposing an incompatible movement. The technical service does not interpret clinical guidance, but it can ask for confirmation when a piece of information is missing.
Making a video call after three days makes it possible to correct the control’s position, the space at the side and the resting sequence based on real use, without promising that every problem will be solved remotely.
Questions to bring to the discharge team
Asking which movements are allowed avoids inferring the restrictions from the name of the operation. The permitted load, the angles to avoid and the need for assistance must be expressed in an understandable way.
Asking how long the person can stay seated helps to plan trials and rests. The answer can change during recovery and should be updated at check-ups.
Asking which aid to use for each transfer prevents the family from replacing a transfer board, lift or wheelchair with a non-equivalent function of the chair.
Asking which signs require a healthcare call makes it possible to tell a technical problem from a clinical change. New pain, fever, swelling or breathing difficulty should not be handled by the product’s service.
Asking who will follow the recovery after coming home creates continuity between hospital and home. Names, appointments and useful numbers should be included in the home plan.
Asking the person which activities they want to resume keeps the homecoming focused on goals: eating with the family, reading in the living room or resting without constant transfers.
Keeping the answers in the same folder as the measurements allows the Sollevita team not to interpret fragmentary information. Technical advice can then focus on compatibility and configuration, leaving clinical decisions to the competent professionals.
Common mistakes when coming home
Buying after seeing a photo of the product but without measuring the route can block delivery and use. The discharge date should not remove the check.
Confusing the prescription of an aid with the indication of a specific chair can lead to overlaps. Each device must have a clear task.
Training only one family member creates fragility when that person is not available. At least one substitute must know the controls, contacts and prohibitions.
Trying all the positions straight away can tire the person and make it hard to understand which movement causes discomfort. Training can be gradual.
Leaving questions and problems until the next visit can prolong an unsuitable routine. Contact channels should be clarified before coming home.
Next step
Gather the discharge letter, the list of aids, restrictions, the names of the caregivers and photos with measurements of the bed, doors and table. The Sollevita team can then prepare the delivery and distinguish what must be decided beforehand from what can be adjusted in the first week. Share only the necessary data and protect the healthcare documentation. After coming home, update the checklist with what actually happens, so the configuration can be corrected without starting again from assumptions or now-outdated information.
FAQ
Common questions
When should the chair be chosen relative to discharge?
The assessment should begin earlier, when guidance on mobility, load, aids and the home environment is available.
Is the discharge letter enough to configure Sollevita?
No. You also need the person's measurements, photos of the home, the planned routine and the aids already in place.
Should all the functions be tried on the first day?
Not necessarily. It is better to start with the essential sequences and add the others when the person is less tired.
Who should be present at the delivery?
The person who will use the chair when possible, the usual caregiver and at least one family point of contact or substitute.
What should be noted in the first week?
Hours of use, positions, standing up, resting, meals, transfers, requests for help, symptoms to report and technical faults.
Does Sollevita replace the discharge plan?
No. It is a product to be integrated into the home plan and the professionals' guidance.






