A modular riser recliner is designed so that individual components can be separated and managed, instead of treating every need as a problem with the whole product. The advantage is not only getting it through a doorway: it is being able to identify a part, reach it and replace it when necessary. For those who use the chair every day, the practical question is this: if a cover or a handset gets damaged, what happens to my seat and my routine?
In brief
Modularity makes it possible to work on one part of the chair without necessarily treating it as a single block to be replaced. With Sollevita, separable components, upholstery with removable outer and underlying covers, and identification references make it easier to manage the chair over time. Dismantling, cleaning and repairing nevertheless remain different operations: the spare part must match the configuration, and technical work requires qualified personnel, even when the part is easy to reach.
Dismantling, modularity and repairability: three different questions
A chair may have a backrest that can be removed for delivery and yet not offer the same access to all its other components. “It comes apart” describes a possibility, but it does not yet explain how a damaged cover, a worn support or an electrical part that needs replacing will be handled.
Modularity concerns how the product is organised into separable elements. Repairability adds a further step: for that element there must be identification, a compatible spare part, instructions and someone who knows how to carry out the intended work. It is not a quality you can recognise by counting the screws.
During the consultation, then, ask three separate things: what is removed for transport, what is handled as part of routine care and what can be replaced by after-sales support. The comparison of construction features becomes more useful when it links each answer to a real need, not to a generic promise of durability.
How a modular riser recliner is organised
Sollevita includes a removable backrest, armrests and backrest wings, separable outer and underlying covers and identifiable technical components. Wiring, control units and control devices are arranged to make them easier to access during servicing. This does not mean that the person using the chair should work on these parts. [1]
The three-layer seat construction combines a sprung seat base, a cushion with individually pocketed springs and a comfort top layer. If the seat’s support changes or a part wears, the Sollevita Team gathers the necessary information and identifies the element to be checked, avoiding unnecessary replacements.
The configuration must also be identified. A seat width of 52 or 63 cm, a different depth or a particular motor configuration does not justify using any component that merely looks similar. The references on the delivered product link the request to the correct part.
A map of the components you should know
This table is for describing the parts, not for dismantling them. During a demonstration, ask them to distinguish between what you can handle in ordinary use and what requires the technical service. If a part cannot be reached without moving the chair or accessing the mechanisms, leave the check to technical support.
| Component | Benefit of the separable construction | Information useful to the service |
|---|---|---|
| Backrest | Delivery and handling of the module | Model, external photo and a description of the need |
| Armrests and backrest wings | Handling of side elements and covers | Side concerned and exact part |
| Outer and underlying covers | Care and replacement of the two layers provided | Material code, label and area affected |
| Seat | Targeted assessment of cushion and support | Configuration, use and change observed |
| Handset | Replacement of the identified control | Photo of the casing and available references |
| Battery and power supply | Handling of the compatible component | Accessible label and reported behaviour |
| Control units, motors and wiring | Technical access to the part concerned | Movement involved and chair details |
Keeping these names in the manual also helps when several family members take turns. “The handset fell” is different information from “the backrest stops”: describing what happened allows the service to ask relevant questions without you having to attribute a cause yourself.
From problem to putting the chair back in use: six steps
The steps below are an organisational guide. Timing and work depend on the component and the situation; the sequence is not an invitation to carry out repairs at home.
1. Clarify the person’s need
The person sitting in the chair comes before the technical side. If the chair is essential for rest or for a transfer that is already organised, communicate this need straight away. Purely cosmetic damage and the chair stopping with the person in it require different handling.
2. Gather the available references
Look in the documents for the product name, configuration and identification number, if there is one. Photograph an identification plate only if it can be reached safely: do not tilt the chair to reach it. A copy of the order can also help the Sollevita Team recognise what was supplied.
3. Describe what you have observed
State when the issue arose and whether it happened after the handset was dropped, after cleaning or after the chair was moved. For a cover, specify the material and the area. For a movement, report what you have already noticed without repeatedly reproducing a fault.
4. Identify the spare part
The Sollevita Team links the report to the compatible component. Do not order a handset or a power supply on the basis of its shape alone: they must match the configuration. Fabric also requires the correct reference, especially when the replacement concerns only one part.
5. Agree on the work
Routine handling of the covers and the replacement of an electrical component do not follow the same path. The service clarifies whether the instructions provided, a video call or work by qualified personnel will be needed. Modularity makes the work easier; it does not remove the need for expertise.
6. Record the outcome
Keep a note of the date, the part concerned, the work carried out and the instructions received. Before the chair is used again, the required checks must be completed. An orderly note prevents the next family member from following an old instruction or asking again for a component that has already been updated.
Available spare parts and correct installation must go together
All original Sollevita spare parts are always available, in line with the stated company policy. Availability makes it possible to look for a solution for the part concerned, instead of treating the chair as an object to be replaced at the first problem. [2]
The Sollevita Team identifies the correct spare part and organises installation and checks. Having parts in stock simplifies this process; the time needed depends on the component, the type of work and where the chair is located.
The distinction also applies to the 5-year warranty, which is provided according to the purchase documents. Coverage and how the technical work is carried out are different matters: a chair remains serviceable even when it is first necessary to understand what happened and which component is involved.
What you can do and what is left to the technician
You can gather documents, describe the event and show the visible parts without exposing yourself to risk. Normal cover removal or the removal of components intended for everyday handling must be carried out only according to the applicable instructions and after understanding how to make the chair safe.
Do not open motors, control units or batteries and do not move wiring to get a better photograph. An accessible connector does not mean it is intended to be handled by the user. If something does not match the explanation you received, stop and ask for guidance.
For electrical equipment, Suva points out the difference between a visual check and a qualified repair. The principle is also useful for understanding this boundary: noticing a damaged casing does not authorise you to open it. The chair’s specific procedures remain those set by the manufacturer. [3]
When the chair is central to the day
For a family that uses Sollevita for many hours a day, continuity also includes organising the time needed for any work on the chair. Say which activities depend on the chair and which other seating or resting places the person already uses.
Do not improvise a transfer to free up the product quickly. If a change of seat is needed, it must be possible with the appropriate aids and help. The Sollevita Team handles the technical need; care arrangements must remain consistent with the individual’s situation.
A folder with the order, instructions, references and previous work can be useful. You do not need to include every health document: what is needed to manage the product is enough. Share with the service only relevant information and photographs agreed with the person.
A useful demonstration before purchase
Ask to see how Sollevita’s construction distinguishes modules, covers and technical parts. You do not need a repair demonstration: recognisable components and a clear explanation of who can carry out work are enough.
Prepare three questions: which part can I handle as part of routine care, how is a spare part identified, and who do I contact if I cannot complete an intended operation? The answers must refer to the configuration you will receive.
Also choose one detail to observe: a cover being fitted back on, a backrest separated for transport or a module shown by the technician. A concrete demonstration is more informative than a promise of “easy maintenance” that would apply to any product.
Durability: avoiding unnecessary replacements, without absolute promises
A repairable product can remain usable when the need concerns only one part. This is the practical value of modularity: not claiming that nothing will wear out, but designing a way to service it over time.
Years of service life, amounts of waste avoided or environmental savings cannot be deduced from a photograph of the modules. Such claims would require specific data. Here the comparison is more concrete: what is replaced, who does it and how the chair returns to use.
The choice must remain proportionate to the person. A chair that is easy to service does not make up for an unsuitable seat or unintended use; build quality, size and service must be assessed together.
FAQ
Common questions
Is a modular riser recliner always repaired at home?
No. Modularity makes access and replacement easier, but how it is done depends on the part and the work involved. The Sollevita Team clarifies whether it can be handled remotely, on site or through another technical solution. It is not a promise of home repair for every fault.
Are modularity and removable outer and underlying covers the same thing?
No. Removability of both covers concerns the upholstery: the outer cover and the one beneath it. Modularity describes how the product’s various components are organised. The two can support each other, but a removable cover does not on its own show that the mechanics and electronics are easy to service.
Can I replace the handset myself?
Only if the Sollevita Team confirms that a procedure is provided for your configuration, along with the conditions for carrying it out. Do not open the handset and do not buy a generic spare part before the component has been identified. If technical expertise is needed, the replacement must be left to the personnel you are referred to.
Are original Sollevita spare parts available?
Yes. The availability of original spare parts is part of the stated company policy. The correct component still has to be identified, and installation and checks agreed; availability does not mean that any part can be fitted without support.
Does modularity also help during delivery?
Yes. Separable components can make it easier to get through doors and other access points. The size of the modules and the route must still be checked. Once assembled, the chair then needs enough space for its movements and for use.
What information is worth keeping?
The order, configuration, identification references, instructions and previous work. An initial photo of the assembled chair can help, but it does not replace the documents. There is no need to dismantle parts to collect information that the service can trace from the supply records.
Sources and references
[1] Sollevita — Features and construction of the chair.
[2] Sollevita — Warranty and service.
[3] Suva · Switzerland — When and how must electrical equipment be tested? (in German).
The next step: getting to know the support process
Before choosing, check not only how the chair is built but also how it will be looked after. On the Sollevita Warranty & Service page you will find the references to clarify spare parts, support and servicing. Tell the Sollevita Team what you will use the product for and bring your questions about looking after it over time.
